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Customer service guarantee
1. under normal circumstances, we will provide a 180-day warranty period.
2.Please CONTACT US for all RETURNS/Damaged/ Wrong Item delivered. No need to open any case, we will take care of you.
3.Returns accepted for UNOPENED items, or If Open Box/Used Product was purchased - Product must be in the same condition as described in listing.
4.SERIAL NUMBERS will be matched with our system with your order before return process. If Serial numbers do not match, we will ship it back to you.
5.There will be a 15% restocking fee for all returns. (Contact us before you do anything, Do not open a case, it takes longer that way)
6.Return Shipping cost will be at Buyers expense. (Unless stated otherwise, Contact us First)
7.Buyer has 14 days to return the product with tracking #.
Payment
1.We accept all payments through Paypal only. (All major credit cards, and debit cards are accepted through Paypal).
2.Large quantities of orders please consult via email or telephone to determine the specific order form.
Delivery details
1.China Post ,fedex is our preferred shipping method. Meanwhile EMS are available.If there are other differences in the receiving side, please contact us in time. We will adjust the mode of transportation according to the demand.
2. Make sure to leave telephone number when filling your buyer information.Normally, we will deliver the goods according to the address of the PayPal.
3.You can check the goods where it is in transit through tracking NO .
4.Combine shipping.we will do combine shipping for you to help you save the freight when you buy different items though our website.as long as you choose the same express company to deliver the goods for you .thanks
Feedback
1.Since your feedback is very important to our business's development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you 1 minute