Return Policy

Warranty and Return Policy

Return Policy

All defective merchandise, unless otherwise indicated, may be returned for a replacement within 60 days from the original purchase date.

Notice that buyer must afford the shipping fee and duties when shipping return goods and egamephone will reship the replacements at our cost. The warranty does not cover physically damaged merchandise.

All warranty replacements are required to have a order number.

Malfunctioning Parts:If product purchased from egamephone does not function properly (physical damage or damage caused by incorrect installation and usage are excluded) within 60 days from the original purchase date. Customers may initiate an exchange or refund request.

Regarding returns and exchanges due to taxes and fees
Each country and region has its own tax policy. You can learn about your country's tax policy before placing an order. If necessary, we can cooperate with your declaration needs.
Please note that our prices do not include any taxes and we are not engaged in the collection and repayment of taxes. We will not refund shipping costs for any dispute due to local taxes.